Chart Legend

Company: the company's name which links to a dedicated summary page that includes - key phone numbers, address and company's summary (from the main page of their web site).

Media: many companies can recover lost files from virtually any media - old and new. Media support ranges from HDD (hard disk drives / disk drives), tape and floppies to flash media. Flash media typically includes: USB Flash, Compact Flash, Memory Sticks, SD (in any size) and several other formats.

On-site: if your requirements & time are critical, on-site recovery might be just what you need. Several of the companies listed can provide experienced engineers ready to go anywhere in the US and the world (no joke!).

On-line: on-line data recovery is the most conveneint method of recovery if your computer is operational and connected to the internet. This is a great way to recover files that may have been lost / deleted accidentally.  Technical support professional can guide you through every step of the process.

Forensics:  Quoted from the OnTrack website
"Computer Forensics: Computer forensics is the use of specialized techniques for recovery, authentication, and analysis of electronic data when a case involves issues relating to reconstruction of computer usage, examination of residual data, authentication of data by technical analysis or explanation of technical features of data and computer usage. Computer forensics requires specialized expertise that goes beyond normal data collection and preservation techniques available to end-users or system support personnel."

Media Conversion: this service is typically used to convert from older storage formats to newer formats. For example, if you had a large library of old 9 track IBM style tapes or optical 5.25" disks, the service company would convert each one to a newer media format like CDs, DVDs or store it all on a large NAS RAID system.

Corporate: a special program to companies who can benefit from frequent-user discounts and privileges including -
  • Dedicated data recovery service representative
  • Standardized support throughout the company
  • Simplified billing - open a PO one time
Government: key services include GSA  Schedule pricing and technicians with the required clearance to work on confidential data

Partners: Partner Program – programs designed for companies and individuals who will benefit from providing data recovery services to their customers.

DIY s/w: Do-it-yourself software - many data recovery efforts can be accomplished with the right software at your desktop. These companies provide software and support to get the job done.

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